Help centre

Open a vendor, add the meals you want to your cart, go to checkout, choose where you will collect your food (or enter your delivery address), and pay. You can follow your order on the My orders page.

No. Fingatip works in your phone browser. You can add it to your home screen if you like.

Yes. At checkout, write your request in the note box. The kitchen will do its best to follow it.

The kitchen has finished the portions for now, or the meal is not available today. Please check again later.

Please contact us as soon as possible. If the kitchen has not started preparing your food, we will do our best to cancel it. See our refund and cancellation policy for details.

You pay through Paystack using a card, bank transfer or USSD, whichever is available to you at checkout.

Sometimes the bank takes a moment to confirm. Open your order and press Refresh status after a minute. If it still does not change, contact us with your order reference.

Please do not pay again straight away. Wait a few minutes, then check My orders. If your order is not confirmed, contact us with your order reference and we will help.

Your payment is handled by Paystack on their secure page. Fingatip does not see or store your card details.

The pickup points are listed on the home page and on your order page. Choose one at checkout and go there when your order is ready. Show your order reference to collect.

Delivery by our own riders is planned for the Ajah axis in Lagos. You will see delivery options at checkout when they are available for your area.

For deliveries, you will get a short code. Give it to the rider when your food arrives, so we know it reached the right person.

Please tell us as soon as you can, ideally before you leave the pickup point. Call or WhatsApp us with your order reference. We will check and put it right where it is our responsibility.

Call or WhatsApp 08073187998, or email info@fingatip.com.ng.

Yes. Snack sellers, asun sellers, restaurants and home cooks are welcome to apply. Vendor registration is coming soon. Contact us and we will tell you when it opens.

We are building rider onboarding for the Ajah axis. Contact us and we will add you to the list.