Delivery policy
How pickup and delivery work on Fingatip. This is a draft pending approval.
Draft for review. This plain-language page has not yet been checked by a lawyer. Text in [square brackets] still needs to be completed.
Pickup at events
At events like Jalsa Salana, you collect your food at the pickup point you chose at checkout. Show your order reference. The list of pickup points can change, and we will notify you if the point for your order changes.
Delivery in the Ajah axis
Where delivery is available, our own riders bring your order to your address. You enter your address, a landmark and a phone number the rider can call. The delivery fee is shown at checkout before you pay.
Handover code
For deliveries you will get a short code. Give it to the rider when your food arrives.
Delivery times
We will show a time estimate where we can. Estimates depend on preparation, distance, traffic and weather, so they are not guarantees. [The owner must confirm any time promises before they are written here.]
If you are not reachable
Please keep your phone on. If the rider cannot reach you, we will contact you. [The owner must confirm the policy for failed deliveries.]
Questions? Call or WhatsApp 08073187998, or email info@fingatip.com.ng.